
Frequently Asked Questions
How long does shipping take?
Mad Shells is based out of San Diego and is run by one person. Processing and packing usually takes 3-4 days. Orders to the east coast of the United States take 5-7 days to ship while west coast shipping typically takes 2-3 days. Please send a message if you are hoping to receive your piece ASAP, as rush orders can be made:)
How often does mad shells offer events?
Mad Shells is excited to announce event #2- Shell Necklace Making @ Surf Lounge, Pacific Beach. Treat yourself this Valentine’s Day, February 16th, with a red shell necklace on a gold filled chain. I hope to host event #3 soon as well as some private events!
Where are the shells from?
I, Madison, find 95% of the shells I use to create my pieces. I typically note when the shells are gifted or sourced v.s genuine beach finds. I do not find my sunrises, those are sourced from Hawaiian divers.
Is Mad Shells a Sustainable brand?
Mad Shells emphasizes sustainability. With a background in biology, sustainability, and geography, I incorporate these principles into my business. My shell necklace events minimize waste, providing an eco-friendly alternative to traditional crafts. I source 98% of my materials locally in San Diego to support the local economy and reduce my carbon footprint. Each jewelry piece is designed for durability, reducing waste and contributing to a sustainable future by minimizing landfill overflow.
How should I care for my shell jewelry?
To maintain the beauty of your jewelry, clean your pieces gently with a soft cloth and gentle hand soap. Mad Shells pieces are extremely durable and will last through everyday activity, but it is a sea shell. Please wear with care :)
Do you offer custom designs?
Yes, I offer custom design options! Please reach out to me directly to discuss your ideas, and I will do my best to create a piece that meets your vision.
How to get in touch with Madison.
There are many ways to reach Madison with questions or concerns. Firstly, at the bottom of this page there is a form! Also there is a contact page on the drop down function. Instagram DM and email, Contact@madshells.com, are easy ways to connect with Madison!
ASK MADISON!
If you’re question has not been answered, please use this form to ask Madison directly!